Frequently Asked Questions
Do you travel to my venue on the day?
I do indeed, please see below for any additional travel charges.
Are travel charges included?
Travel within 20miles of Colchester is free
20mi - 40mi will be an additional £20.
40mi - 60mi will be an additional £30
60mil + please enquire.
Travel is worked out as a round trip from CO7
Do you have a minimum or can I book you for myself the bride only?
I do not have a minimum for bookings that include the bride and I am happy to take a booking for bride only, I just require my travel to be covered if necessary (as above) and a call out fee of £50. A time frame will also be agreed at the time of booking so I am able to organise the rest of my day.
Am I able to book you for bridesmaids only?
Yes, I do have a minimum for this which is 3 people and that can be bridesmaids, motb, motg ect. I do also require a £50 surcharge fee on top as well as travel fees to be covered.
What makeup brands do you use?
My kit is huge! I use a large range of luxury makeup brands including Charlotte tilbury, Nars, Mac, Bobbi brown, Anastasia beverly hills, Chanel the list goes on!
Do I need a trial?
Trials are not compulsory but I do recommend having one, It is not only a chance to see how your makeup will look but it will also test how well it will last and gives you the opportunity to meet me before your wedding day, I can also help you with what treatments I would recommend having in the lead up to your day and also possibly some suggestions for products if you need to prep before or touch up throughout the day.
Where would my trial be held?
Your trial will be held at my home salon based in Colchester.
Should I create a timeline for my wedding morning?
You don't need to worry about this as I will do this for you when you come in for your trial/consultation, just to give you an idea for timings I usually block out 45mins to an hour with the bride then 30mins per person for anyone else, I also allow 15mins at the start to set up and 30mins at the end for touch ups.
What other services do you offer?
As a fully qualified beautician I offer a wide range of beauty treatments, check out my services tab, most treatments are to help prep you for your big day including facials and brow treatments.
Do you offer airbrush makeup?
At the moment this isn't something I offer.
How soon should I consider booking you?
I currently take bookings 2 years ahead, I am usually fully booked for weekends at least 1 year ahead so as soon as you have your wedding date secured with your venue it is best to get in touch.
Can I reserve my date without a deposit?
Unfortunately I can not reserve any dates without a deposit payment, this is due to the nature of my business and the number of enquires I receive each week.
What happens if I need to cancel my booking with you?
If you need to cancel your wedding day booking it is no problem but unfortunately all deposits are non-refundable. Where possible please give as much notice as you can, If you cancel less than 2 weeks before your date 100% will be due, if you cancel less than 4 weeks before your date 50% is due, any time before this you will simply just lose the deposit payment. For trial bookings within my salon a cancellation policy also applies, If you need to re arrange / cancel less than 48 hours before a 50% charge will be applied. If you or anyone you have booked for is unable to make it on the day without giving me notice you will be charged 100% of the service booking fee.
How should I prepare for my trial?
To get the most out of your trial I always suggest my brides to be come into me for their trials with clean skin, but I do like to see a photo of yourself with how you would normally do your makeup day to day and also for a special occasion, I also suggest creating a folder on your phone and saving any makeup photos from Pinterest / Instagram to show me when you come in. By giving me as much info as possible about your makeup is really helpful for example if you wear eyeliner every day you will not want to go without it on your wedding as as you wont feel yourself.
How should I prepare on my wedding morning?
To help prepare you and you skin / hair ect I have written a helpful blog which you can read through on my blog section.
Should makeup be done before hair?
Ideally yes but it is not necessary, most hairdressers will prep your hair first, you would then have your makeup done and then go back to have your hair styled.
Will my makeup last all day?
Absolutely! If you read my lovely reviews you will notice the majority of feedback states how well my makeup lasts.
Do you work on Sundays and bank holidays?
I do indeed but I require a minimum of the bride plus 3 people.
How do I book you for my wedding day?
You can fill out the contact form on my home page, otherwise the best way to contact me is through email (Info@leannemarie.co.uk), You can drop me a message on any of my social media pages but sometimes these go into a request section and aren't seen for a few days as I don't get notifications. When contacting me please include your wedding date, location where you plan to get ready, the number needing makeup and also the time of your ceremony.
When do I need to book my wedding makeup trial?
I contact all my confirmed brides in October the year before their wedding date for example if your wedding is in 2020 you will receive and email from me in October 2019.
The email will include a link to my online booking system where you will be able to select a date and time that is convenient for you, If you require a weekend booking I am usually only able to perform these during less busy periods being Jan - March.
Which payment methods do you accept?
Deposit payments must be paid via bank transfer or paypal.
Trial or treatments within my salon can be paid with cash or card.
Wedding day balance must be paid via bank transfer.
When is the full balance of my wedding makeup due?
I will send you an invoice by email via quick books, you will receive a full breakdown on the costs (trials not included as payment for trials are due on the day you have them)
You do not need a quick books account to receive your invoice, this is easily accessible.
Some devices require you to click on VIEW INVOICE PDF to bring up your full invoice.
The due balance will be dated and the full payment is required 2 weeks before your wedding date.
What will happen if you cant make it on my wedding morning?
In the extremely unlikely event that I am very ill, injured or have a family bereavement and I am unable to do your make-up on your wedding day then I will do everything possible to find you an alternative make-up artist, I am in a private group on facebook full of professional makeup artist, we call upon each other when needed. If however this is not possible then I will give you a full refund of your deposit / payment. please note this is extremely rare and has never happened before.